Year: 2019

Creating a top notch Google Assistant Action with Xenioo

A little less than a couple of months ago, we released a brand new Xenioo channel enabling Alexa publishing. Today we’re thrilled to update our channel offer with yet another voice platform: Google Assitant! In this post we’re going to explore how the multi-channel approach of Xenioo works and how you can publish your chatbot…

Managing a Chatbot Customer Service Team with Xenioo

One of the most common uses of a chatbot is support. We know: you’ve spent countless hours honing the perfect artificial assistant that tries to understand your user’s problems and solve them. Still, sometimes, a user likes to talk to a human being, or your NLP does not yet manage a specific problem. In a situation where…